Event: Key Account Management

Key Account Management Burst Session

Key Accounts: for most businesses they're the 20% of clients that generate around 80% of your revenue. These clients, or influencers, should be cherished and your approach with them set apart from others.

Join us for a short "burst" session to energise your strategy, realign your thinking and improve the way you communicate with your customers.

Do you have a system or process in place for managing these key accounts? Are you clear as to what sets them apart? And how you show them that they are loved?

Some of you will be working through the treacle of a complex set of relationships across larger corporate enterprises. Others will be considering how to set apart your service or product set for the handful of selected key companies you deal with.

The Customer Greenhouse is all about inspiring, challenging and yet realistic approaches to developing your customer base for more profit.

Our Customer Greenhouse Key Account Management (KAM) Workshop is specifically designed to provide thought-provoking content and help you as a small to medium sized business to build your own approach to these important customers. As such, the workshop will be deliberately kept to a smaller number.